Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to cookpilotai. We operate the website at cookpilotai.tech. Our mission is to offer smart kitchen devices, including cookers and meal helpers, designed to enhance your culinary experience. This policy outlines how we collect, use, and protect your personal information. Our registered office is at 18 Marina Gardens Drive, Gardens by the Bay, Singapore 018953, Singapore. Business ID: S1605781A. For inquiries, please visit our Contact Form or call us at +6587742083.

2. Information We Collect

We collect and process personal information you provide directly, such as your name, email address, postal address, and phone number. We also gather technical data like IP address, browser type, device identifiers, and cookies to improve site performance and security.

3. How We Use Your Information

Your information is used to process orders, provide customer support, send service-related notices, personalize your experience, and improve our products and website. We will not use your data for purposes beyond what is described here without your explicit consent.

4. GDPR and European Data Protection

cookpilotai.tech complies with the General Data Protection Regulation (GDPR). The data controller is cookpilotai, registered under Business ID S1605781A, located at 18 Marina Gardens Drive, Gardens by the Bay, Singapore 018953, Singapore. If you are located in the European Economic Area, you have the right to access, rectify, erase, restrict processing of, or object to the processing of your personal data. You may also request data portability. To exercise these rights, contact us via our Contact Form or by calling +6587742083.

5. Cookies and Similar Technologies

We use cookies and similar technologies to ensure our website functions correctly, to remember your preferences, to analyze site usage, and to provide tailored content. Cookies are classified as essential, functional, performance, or analytics. You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect site functionality.

6. Sharing and Disclosure

We do not share your personal information with third parties except with service providers who assist in our operations and are bound by confidentiality obligations, or when required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware of such data, we will promptly delete it.

10. Changes to This Policy

We may update this policy in 2025. Any changes will be posted here with a revised effective date.

11. Contact Us

If you have questions or concerns about this privacy policy, please contact us at 18 Marina Gardens Drive, Gardens by the Bay, Singapore 018953, Singapore, visit our Contact Form, or call +6587742083.